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Disability: A Claimant’s View

According to a recent OECD report, the UK already has one of the most stringent tests for assessing disability in the world. However, that has not stopped Labour introducing the ‘Employment and Support Allowance’, yet another ‘get-tough’ initiative aimed at reducing the 2.6 million claimants currently receiving Incapacity Benefit (IB). Labour have blamed the Tories for this state of affairs, but have achieved little themselves – apart from enraging the disability lobby.

I first got into trouble with my back in 1993, through working in libraries with work stations poorly adapted for computer use. My GP prescribed anti-inflammatory tablets and advised me to carry on working – advice which was subsequently reversed. Then I tried physiotherapy, which made the pain worse, and acupuncture, which achieved little. I had x-ray, MRI and ultrasound scans, all of which showed no problem, but by now rest days were used merely to recover and get my pain down to tolerable levels. The best advice, which did bear some fruit when followed, came from the GP’s receptionist(!), when she told me sotto voce, “Alan you will get no further with the NHS, you need to see an osteopath”. We are now well into 1994.

I worked spasmodically until 1996, then gave up. I still, 13 years later, have pain every day, which gets worse through repeated stooping, sitting on firm chairs, lifting heavy shopping, or even key-boarding for more than, say, 15 minutes. I thought them weird, but it soon became clear that symptoms like mine are not uncommon. Besides my GP, I also saw two Benefit Agency Doctors, and had no trouble claiming long-term benefits.  In 1996 Invalidity Benefit, as it was then called, paid just over £100 per week – not bad – until Major’s government slashed it to just over £60 per week, made it taxable and renamed it Incapacity Benefit. When Labour took over in 1997, there was talk of reducing IB to the level of Job Seekers Allowance (JSA), but instead dramatically raised Council Tax, which effectively cut all benefits and pushed claimants towards means-testing. I received a flyer inviting me to a ‘work-focused interview’, but ignored it since there was no mention of a medical input. Nothing has changed, but Labour’s propaganda, coupled with my inability to prove that I have real physical problems, makes me feel vulnerable.

Things didn’t turn really nasty until 2007, when I was sent a hefty form to fill out. Ominously the word ‘pain’ did not appear on it – until added by me on each page. Another ‘medical’ followed, but this time, while I answered his questions, the doctor was typing away on a lap-top. As became clear later, he was trying to put together a case against my claim. I was shocked when told in a letter that I had scored only two points, my benefit was stopped and my P45 enclosed. The offer of a loan followed soon after, an offer I was fortunately able to ignore.

Having decided to appeal against the decision, my GP provided me with a support­ing letter. When it came, the appeal was heard by an independent doctor and a lawyer, and took about 40 minutes. I had two witnesses; no one appeared for the DWP, but this, it seems, is normal. The verdict, in my favour, came in writing for me to take away: amazing! The DWP’s miserly two points had been increased to 10. I got back all of the benefit which had been stopped, but the whole process took six months, and had done my developing anxiety and depression no good at all.

I had been encouraged to appeal by an ex-DWP employee, who told me that most of the DWP’s doctors would never make it in a hospital or general practice.

Six months passed when I was dismayed to receive yet another form, with another follow-on medical, but this time there was no lap-top and no further trouble. But, I was now quite paranoid about receiving any more brown A5 envelopes from Belfast. This is the reality of ‘welfare reform’.

A. Claimant

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